Question 1

How long does an order take?

Accepted Answer

Everything is printed on demand, so most orders ship within 2-5 business days and arrive 3-5 business days after that.

Question 2

Do you offer free shipping?

Accepted Answer

Yes — free standard shipping on US orders over $75. Under that it's a flat $6.95.

Question 3

What if my size is wrong?

Accepted Answer

Size exchanges are accepted within 30 days as long as the item is unworn and unwashed. Check the size guide on each product page first — our fleece runs relaxed.

Question 4

Can I get my team's logo on your gear?

Accepted Answer

Absolutely. Send a request through the custom apparel page and we'll send mockups within three business days.

Question 5

What's a team store?

Accepted Answer

A private storefront for your program that opens for a set window. Every family orders their own size and it ships directly to their door — no bulk boxes, no cash collection.

Question 6

Where is everything made?

Accepted Answer

Our blanks are sourced from established apparel mills and printed on demand in the USA.

Question 7

Do you ship internationally?

Accepted Answer

We currently ship across the US and Canada. More regions are coming as our fulfilment network expands.

Question 8

Something arrived damaged — now what?

Accepted Answer

Email nick@laxloungeinc.com with a photo within 30 days and we'll replace it free, no return shipping needed.

Frequently asked questions